Strategic Construction Credit & Collections Analyst

Cooper Electric; Cranbury Township (NJ); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) with company match

Professional development programs

Shareholder opportunity

Disability insurance

Life insurance for dependents

Wellness program

Gym reimbursement

Employee Assistance Program

Job summary

Cooper Electric Supply, LLC seeks a seasoned collections professional to manage customer accounts and drive timely payments from contractors. You will coordinate with billing and sales, document actions taken, and advise on escalation paths as needed.

The role requires 5+ years in collections, 2+ in the construction sector preferred, and strong customer service plus verbal/written communication. Office-based in Cranbury, NJ with standard hours and benefits.

Qualifications

• Minimum 5 years of experience in collections; 2+ years in Construction Industry preferred.
• Strong customer service and interpersonal skills.
• Strong mathematics, verbal, and written communication skills.
• Ability to communicate information and present solutions to customers.
• Experience operating computers; Get Paid experience a plus.
• Ability to prioritize in a fast-paced environment.

Responsibilities

• Monitor assigned accounts daily and initiate collection actions through Get Paid system via email and/or phone.
• Maintain clear documentation on steps taken towards collections on all accounts.
• Monitor accounts and recommend collection escalation/Legal counsel to senior management.
• Provide notification to internal sales partners regarding collection issues.
• Assess risk by researching credit history and reports.
• Perform account reconciliation as needed.
• Review credit hold reports and release orders as appropriate.
• Work with internal billing to resolve billing disputes.
• Perform other tasks to support the department.

Skills

Customer service

Interpersonal communication

Mathematical skills

Verbal communication

Written communication

Computer skills

Get Paid experience

Tools

Get Paid

Job description

Cooper Electric Supply, LLC seeks a seasoned collections professional to manage customer accounts and drive timely payments from contractors. You will coordinate with billing and sales, document actions taken, and advise on escalation paths as needed.

The role requires 5+ years in collections, 2+ in the construction sector preferred, and strong customer service plus verbal/written communication. Office-based in Cranbury, NJ with standard hours and benefits.