Strategic Credit & Collections Analyst

Foley, Inc.; Piscataway Township (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Foley, Incorporated in New Jersey is seeking an Accounts Receivable/Credit Specialist to manage past due balances, review statements, and coordinate with sales to resolve disputes. This role requires professional handling of credit limits and timely collections.

The position emphasizes strong customer service, negotiation skills, and accurate documentation, with collaboration across management and field personnel to meet monthly targets.

Qualifications

• Associates or Bachelor's Degree in Business Administration preferred and/or equivalent experience including basic knowledge of Accounting, Credit and Finance.
• Minimum 2-3 years of business-related experience in Accounting, Credit or Finance and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Proven ability to deliver exceptional customer service and resolve client inquiries promptly and professionally.
• Excellent negotiation, organizational, interpersonal and communication skills; both verbal and written.
• Experience with Microsoft Office, Microsoft Excel, Microsoft Word and other related software.

Responsibilities

• Contact customers on past due receivables.
• Maintain the follow-up dates in a current manner.
• Approving parts/service & rentals up to the assigned credit limit.
• Negotiating approvals and payments.
• Maintaining specific monthly goals assigned by the Corporate Credit Manager.
• Preparing accounts for Bad Debt, with all the proper documentation.
• Keeping in contact with management and sales personnel on certain accounts and other issues.
• Visit customers to pick up checks, or review statements and invoices, when necessary.
• Notify management, or sales personnel, of any delinquent accounts or disputes.

Skills

Customer service

Negotiation

Organizational skills

Communication skills

Education

Associate's or Bachelor's Degree in Business Administration

Tools

Microsoft Office

Microsoft Excel

Microsoft Word

Job description

Foley, Incorporated in New Jersey is seeking an Accounts Receivable/Credit Specialist to manage past due balances, review statements, and coordinate with sales to resolve disputes. This role requires professional handling of credit limits and timely collections.

The position emphasizes strong customer service, negotiation skills, and accurate documentation, with collaboration across management and field personnel to meet monthly targets.