Strategic Compensation Partner – Customer Org

AlleyCorp; Austin (TX); On-site; USD 87,000 - 171,000; Full time

Job summary

MongoDB is seeking a Compensation Partner to serve as the dedicated partner for the Customer organization. This role will support VP and Director-level leaders, and their HRBP partners as the primary day-to-day compensation resource in a high-growth, global customer-focused business.

You will build compensation programs and tools, partner with Operations, Finance, and Recruiting on incentive plans, budgeting, and analytics, and influence senior stakeholders in a fast-paced tech environment.

Qualifications

• 7+ years of compensation experience, including significant experience as a compensation business partner.
• Proven track record supporting Customer orgs, with end-to-end ownership of cyclical compensation programs.
• Experience supporting the implementation, administration, and communication of Sales incentive plans, with a strong understanding of how they operate.
• Experience partnering with Finance and Sales Operations on incentive-plan modeling, budgeting, forecasting, attainment analysis, and reporting.
• Strong knowledge of third-party survey methodologies, such as Radford and WTW, and the ability to build and validate pay structures across geographies and functions.
• Strong analytical, problem-solving, communication, and executive-presenting skills.
• Experience leading cross-functional initiatives in ambiguous, fast-moving environments.

Responsibilities

• Serve as the dedicated compensation partner for the Customer organization, supporting leaders and People Partners across Customer Success, Professional Services, Technical Services and Strategic Partners teams.
• Provide data-informed guidance on new-hire offers, internal equity, leveling, promotions, retention actions, and out-of-cycle requests.
• Build a strong understanding of incentive plans and partner with the teams that design them to assess effectiveness and support informed compensation decisions.
• Own Partners compensation-cycle execution end-to-end, including market benchmarking, budget modeling, manager enablement, and leadership rollups.
• Lead competitive intelligence for Customer roles, researching compensation trends, pay practices, incentive structures, and talent movement in the evolving technology and AI landscape.
• Supplement survey data with recruiting signals, offer data, sales talent trends, and other real-time market sources.
• Partner with Recruiting and People Partners on market insights and competitive positioning for hires at all levels.
• Analyze compensation programs using data, business results, and stakeholder feedback; recommend improvements that support growth, retention, and pay-for-performance principles.
• Lead strategic projects such as incentive-plan governance, job architecture, or compensation-planning tool implementation
• Develop manager enablement materials and training on compensation philosophy and decision-making

Skills

Compensation partner

Stakeholder management

Data analysis

Executive communication

Cross-functional collaboration

Tools

Radford

WTW

Job description

MongoDB is seeking a Compensation Partner to serve as the dedicated partner for the Customer organization. This role will support VP and Director-level leaders, and their HRBP partners as the primary day-to-day compensation resource in a high-growth, global customer-focused business.

You will build compensation programs and tools, partner with Operations, Finance, and Recruiting on incentive plans, budgeting, and analytics, and influence senior stakeholders in a fast-paced tech environment.