Strategic Community Manager - Leasing, NOI & Guest Experience

Cortland; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

Cortland seeks a Community Manager to lead a multimillion-dollar multifamily community, driving operations, financial results, and resident satisfaction. You will steer leasing, pricing, and team performance while aligning with Cortland standards to deliver exceptional living experiences.

The role emphasizes strategic leadership, cross-functional collaboration, and hands-on management of property operations, budgets, and compliance in a high-performance environment.

Qualifications

• 2+ years of measurable sales leadership in high-velocity environments.
• High School diploma required; Bachelor's preferred.
• Proven ability to exceed occupancy, revenue, and NOI targets.
• Strong leasing performance, pipeline management, and follow-up.

Responsibilities

• Build and lead high-performing teams with clarity and accountability.
• Drive leasing performance and optimize pricing strategies.
• Partner with marketing to execute campaigns and social media presence.
• Oversee daily operations, budgets, and vendor contracts.
• Ensure Fair Housing compliance and safety standards.

Skills

Sales leadership

Team development

Strategic thinking

Financial acumen

Communication

Problem-solving

Education

High School Diploma or equivalent

Bachelor's degree or equivalent preferred

Tools

CRM systems

Property management software

Microsoft Office

Social media marketing

Job description

Cortland seeks a Community Manager to lead a multimillion-dollar multifamily community, driving operations, financial results, and resident satisfaction. You will steer leasing, pricing, and team performance while aligning with Cortland standards to deliver exceptional living experiences.

The role emphasizes strategic leadership, cross-functional collaboration, and hands-on management of property operations, budgets, and compliance in a high-performance environment.