Strategic Community Association Manager

associacareers; Ann Arbor (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Associa seeks a Community Manager to provide overall supervision of a community association, coordinating with homeowners, vendors, board members, committees, and the CSSC team to ensure smooth operation.

The role requires strong governance, financial oversight, vendor management, and proactive communication, with responsibility for board packets, architectural reviews, and adherence to policies and procedures.

Qualifications

• Proficient in MS Office applications (Word, Excel, Outlook).
• Knowledge of communities/property/real estate and HOA operations.
• Strong written and verbal communication skills.
• Experience in customer service and conflict resolution.
• Self-motivated, detail oriented and a team player.
• Time management and prioritization skills.
• Associates/Bachelor's degree preferred.
• 1–3 years of Community Association experience.

Responsibilities

• Supervise the operation and administration of the Association per agreement and policies.
• Act as liaison with the Board of Directors and homeowners.
• Perform administrative and management duties as requested by the Board.
• Ensure tools (calendar, action items, budgets, agendas) are used effectively.
• Review monthly financial reports and present to the Board.
• Provide recommendations for major capital expenditures as needed.
• Monitor delinquency rates and collections processes.
• Attend Board meetings and community events as needed.
• Prepare Board packages within established timeframes.
• Maintain board awareness of legal actions involving the Association.
• Maintain unit and contract files for operations.
• Assist with architectural reviews and inspections as necessary.
• Oversee data management and vendor procurement.
• Coordinate building facility/common area inspections and follow-ups.
• Oversee AP processes per corporate procedures.
• Other duties as assigned.

Skills

Microsoft Office

Customer service

Communication skills

Time management

Team player

Proactive

Office software

Education

Associates/Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Associa seeks a Community Manager to provide overall supervision of a community association, coordinating with homeowners, vendors, board members, committees, and the CSSC team to ensure smooth operation.

The role requires strong governance, financial oversight, vendor management, and proactive communication, with responsibility for board packets, architectural reviews, and adherence to policies and procedures.