Strategic Commercial Move Coordinator

The Armstrong Company; Chattanooga (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

The Armstrong Company in Chattanooga is seeking a high-energy Move Coordinator to manage relocation for commercial moves. You will liaise between accounts, customers, sales, and departments to ensure a smooth relocation and excellent customer experience from start to finish.

The right candidate works under pressure, thinks creatively, and is highly self-motivated. Responsibilities include quotes, planning, scheduling, and ensuring clear communication before, during, and after every move.

Qualifications

• High school diploma or GED required; associate or bachelor's degree preferred.
• Experience in customer service with internal and external customers.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office: Outlook, Word, Excel.
• Detail-oriented with strong interpersonal and organizational abilities.

Responsibilities

• Serve as the single point of contact for all communications between customer and company for the move.
• Create and present move quotes and plans, submit orders, and schedule services.
• Ensure pre-, day-of, and post-move services are clearly communicated to the customer.
• Ensure appropriate job completion, including equipment pickup and required paperwork.
• Provide the customer with the Armstrong Services survey after completion of the move.
• Any other duties as assigned by Manager.

Skills

Communication

Microsoft Office

Customer service

Attention to detail

Problem solving

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

The Armstrong Company in Chattanooga is seeking a high-energy Move Coordinator to manage relocation for commercial moves. You will liaise between accounts, customers, sales, and departments to ensure a smooth relocation and excellent customer experience from start to finish.

The right candidate works under pressure, thinks creatively, and is highly self-motivated. Responsibilities include quotes, planning, scheduling, and ensuring clear communication before, during, and after every move.