Strategic Commercial Enablement & Operations Analyst

Resonant Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Resonant Inc. is seeking a Commercial Solutions Analyst to enhance the efficiency and impact of our commercial organization.

You will partner with the sales team to enable revenue growth through enablement, governance, and knowledge management, building scalable systems and content. This role focuses on CRM, reporting, bid support, and internal services, requiring strong organization, cross-functional collaboration, and data-driven decision making to improve response times and customer

Qualifications

• Bachelor’s degree in Business, Commercial Operations, Marketing, Life Sciences, or a related field preferred.
• Experience in commercial operations, sales enablement, sales support, or business operations roles.
• Strong experience with CRM platforms, reporting tools, SharePoint, and Microsoft Office applications.
• Experience supporting RFIs, proposals, tenders, or commercial documentation processes preferred.
• Demonstrated ability to manage multiple priorities and stakeholders in a fast-paced environment.
• Experience with process improvement, automation, or AI-enabled tools is highly desirable.
• Experience in exhibition and trade show coordination.

Responsibilities

• Commercial Support coordination of activities and stakeholder alignment.
• Assist with opportunity tracking, pipeline management, and sales process adherence.
• Develop centralised SharePoint knowledge hub and templates.
• Create customised solution decks and bid content for proposals and RFIs.
• Manage central RFI, proposal, and tender responses and governance.
• Produce regular sales reports and dashboards; identify process improvements.
• Administer CRM data quality and automation opportunities.
• Support lead generation, prioritisation, and distribution activities.
• Coordinate customer-facing events and engagement activities.
• Drive cross-functional alignment and continuous improvement.

Skills

Strong organisational and project

Commercial awareness

Excellent written and verbal

Analytical and data-driven

Process improvement and problem

Attention to detail

Cross-functional collaboration

Systems and tech aptitude

Proactive and solution-oriented

Confidential information handling

Education

Bachelor’s degree in Business/Commercial Operations/Marketing/Life Sciences or related field

Tools

CRM platforms

SharePoint

Microsoft Office

Reporting tools

Job description

Resonant Inc. is seeking a Commercial Solutions Analyst to enhance the efficiency and impact of our commercial organization.

You will partner with the sales team to enable revenue growth through enablement, governance, and knowledge management, building scalable systems and content. This role focuses on CRM, reporting, bid support, and internal services, requiring strong organization, cross-functional collaboration, and data-driven decision making to improve response times and customer