Sales Enablement Operations & Insights Lead

Dematic; Grand Rapids (MI); On-site; USD 93,000 - 136,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic seeks an Enablement Operations & Insights Lead to build governance, analytics, and scalable enablement systems across the Commercial Enablement function. You will own Seismic, drive content, learning, and AI initiatives, and partner with Sales Operations, IT, Marketing, and regional leaders to boost seller productivity.

The role emphasizes self-direction, building scalable solutions from emerging needs, and delivering measurable business results through dashboards and governance.

Qualifications

• 5-10+ years in Sales Enablement, Revenue Operations, Commercial Analytics, Sales Technology, or related field.
• Hands-on experience administering Seismic, including LMS administration preferred.
• Experience building programs, capabilities, or tech-enabled processes from the ground up.
• Strong understanding of B2B sales processes and seller workflows.

Responsibilities

• Own Seismic LMS and platform governance, user experience, reporting, and continuous improvement.
• Define platform standards, metadata strategy, lifecycle management, and measurement practices.
• Collaborate with IT and Business Technology on integrations and security requirements.
• Lead adoption and change management for new technologies and learning solutions.
• Develop dashboards, scorecards, and reporting frameworks linking enablement to outcomes.
• Provide insights to guide investments, priorities, and capability development.

Skills

Seismic administration

LMS governance

Dashboard reporting

Data analytics

Cross-functional collaboration

AI mindset

Tools

Seismic

Seismic Learning (LMS)

Job description

The Enablement Operations & Insights Lead builds the systems, governance, and insights that help Commercial Enablement operate effectively across COMPANY. This role owns enablement technology and analytics, ensuring investments in content, learning, and AI deliver measurable business results. It partners with Sales Operations, IT, Marketing, and regional leaders to improve seller productivity. Because the operating model is still developing, the ideal candidate is a self-starter who enjoys building and can turn emerging needs into scalable solutions.

We offer:

What We Offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be$92,625 - $135,850 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

What You Will Do In This Role:

• Serve as the business owner and primary administrator for Seismic, including ownership of Seismic Learning (LMS), platform governance, user experience, configuration, reporting, adoption, and continuous improvement.
• Define platform standards, governance processes, content architecture, metadata strategy, lifecycle management, and measurement practices.
• Partner with Business Technology and IT on integrations, platform enhancements, security requirements, and technical support activities while maintaining business ownership of priorities, requirements, and roadmap decisions.
• Lead adoption and change management efforts for new commercial technologies, enablement platforms, and learning solutions.
• Establish and continuously improve the operating processes, governance structures, reporting frameworks, and business rhythms that support Commercial Enablement.
• Create scalable approaches for planning, measurement, prioritization, stakeholder alignment, and performance tracking.
• Help define and document best practices that improve consistency and execution across regions, functions, and commercial programs.
• Support executive reporting, business reviews, and strategic planning through meaningful data, insights, and recommendations.
• Leverage enablement, learning, content, and commercial performance data to identify trends, adoption gaps, opportunities, and business impacts.
• Develop dashboards, scorecards, and reporting frameworks that connect enablement activities to commercial outcomes.
• Provide recommendations and insights that help leaders make informed decisions regarding investments, priorities, adoption strategies, and capability development.
• Represent Commercial Enablement in Business Technology, AI, Solutioning Suite, and commercial technology discussions, ensuring the seller experience, knowledge management, learning, adoption, governance, and measurement perspectives are considered.
• Partner across functions to evaluate emerging technologies, AI-enabled capabilities, workflow improvements, and digital solutions that support commercial effectiveness.
• Help connect enablement platforms and processes with broader commercial initiatives, ensuring content, learning, tools, data, and AI capabilities work together in a consistent and scalable way.

What We Are Looking For:

• 5-10+ years in Sales Enablement, Revenue Operations, Commercial Analytics, Sales Technology, or a related field.
• Hands‑on experience administering and governing Seismic, including implementation, configuration, optimization, adoption, and reporting. Experience with Seismic Learning (LMS) administration strongly preferred.
• Experience building new programs, capabilities, operational frameworks, or technology-enabled processes from the ground up.
• Strong understanding of B2B sales processes, commercial operations, and seller workflows.
• Experience creating dashboards, reporting frameworks, business insights, and measurement strategies.
• Ability to influence and collaborate across multiple functions without direct authority.
• Curiosity and enthusiasm for AI and emerging technologies, with an understanding of how content, data, governance, learning, and workflow design impact adoption and business outcomes.
• Highly self‑directed, proactive, and comfortable navigating ambiguity while creating structure and driving progress.
• Strong communication, stakeholder management, problem-solving, and organizational skills.

#LI-RW1