Strategic Commercial Banking Leader & Trusted Advisor

KeyCorp; Grand Rapids (MI); Hybrid; USD 128,000 - 268,000; Full time

Benefits offered by this job

Incentive compensation

Job summary

KeyCorp in Grand Rapids, MI is seeking a Senior Relationship Manager, Commercial to act as the primary contact and trusted financial advisor for commercial clients in the region. You will lead business development, coordinate with product partners, and direct implementation of client plans to grow deposits and profitability.

Responsibilities include managing credit, leading cross-functional teams, mentoring junior staff, and delivering insights during client reviews.

Qualifications

• 7+ years of financial services experience.
• 1+ years formal commercial credit training & experience from a bank or financial institution.
• Strong track record of achieving performance targets.
• 5+ years of experience providing financial expertise, counsel, and customized solutions to commercial clients.

Responsibilities

• Serve as the trusted financial advisor and primary contact for commercial clients.
• Drive growth by understanding client business and identifying opportunities.
• Lead cross-functional teams to respond to client requests and deliver solutions.
• Educate clients on Key's capabilities in cash management, derivatives, and lending.
• Lead credit processes, underwriting, and portfolio management to maintain asset quality.

Skills

Relationship management

Credit underwriting

Strategic advisory

Cross-functional leadership

Financial analysis

Client development

Education

Bachelor's degree in accounting/finance

Master's degree (preferred)

Tools

CRM software

Microsoft Excel

Job description

KeyCorp in Grand Rapids, MI is seeking a Senior Relationship Manager, Commercial to act as the primary contact and trusted financial advisor for commercial clients in the region. You will lead business development, coordinate with product partners, and direct implementation of client plans to grow deposits and profitability.

Responsibilities include managing credit, leading cross-functional teams, mentoring junior staff, and delivering insights during client reviews.