Strategic Collections Specialist – Cash Flow Champion

Beacon Hill; Washington (District of Columbia); On-site; USD 60,000 - 85,000; Full time

Job summary

Beacon Hill is seeking a detail-oriented Collections Specialist to join a growing organization. This role focuses on managing outstanding receivables, maintaining positive customer relationships, and supporting cash flow objectives.

The ideal candidate will have experience with collections, account reconciliation, dispute resolution, and accounts receivable processes, plus strong Excel skills and ERP familiarity.

Qualifications

• 3+ years of collections, accounts receivable, or accounting experience.
• Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred.
• Proficiency with Microsoft Excel, including Pivot Tables and VLOOKUP.
• Experience with accounting or ERP systems preferred.
• Excellent communication, negotiation, and customer service skills.

Responsibilities

• Contact customers regarding past-due balances through phone calls, email, and written correspondence.
• Monitor accounts receivable aging reports and prioritize collection efforts.
• Investigate and resolve billing discrepancies, payment issues, and customer disputes.
• Process customer payments and apply cash receipts accurately.
• Reconcile customer accounts and maintain accurate account records.
• Negotiate payment arrangements and follow up on payment commitments.
• Prepare weekly and monthly collections reports for management.
• Collaborate with accounting, customer service, and sales teams to resolve outstanding account issues.
• Assist with month-end close activities related to accounts receivable.
• Maintain compliance with company policies and collection procedures while preserving positive customer relationships.

Skills

Attention to detail

Excellent communication

Negotiation skills

Organizational abilities

Multitasking

Education

Associate's or Bachelor's degree in Accounting, Finance, Business, or related field

Tools

Microsoft Excel (Pivot Tables, VLOOKUP)

ERP systems

Job description

Beacon Hill is seeking a detail-oriented Collections Specialist to join a growing organization. This role focuses on managing outstanding receivables, maintaining positive customer relationships, and supporting cash flow objectives.

The ideal candidate will have experience with collections, account reconciliation, dispute resolution, and accounts receivable processes, plus strong Excel skills and ERP familiarity.