Senior Credit & Collections Specialist

Beacon Hill Staffing Group, LLC; False Pass (AK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Leave programs

Job summary

Beacon Hill Staffing Group, LLC is seeking a Collections Specialist to manage accounts receivable, contact customers, and resolve billing issues while protecting cash flow. You will work with Sales, Billing and Accounting to reduce delinquency and maintain client relationships.

Ideal candidates have 5+ years in collections or credit, strong communication and negotiation skills, and experience with ERP systems and Excel.

Qualifications

• 5+ years of collections or credit experience.
• Strong understanding of invoicing, payment terms, and credit policies.
• Excellent communication and negotiation skills.
• Ability to handle difficult conversations professionally.
• Detail-oriented with strong organizational skills.

Responsibilities

• Manage a portfolio of customer accounts to ensure timely payment of invoices.
• Contact clients via phone and email to follow up on past-due balances.
• Research and resolve billing discrepancies, short payments, and disputes.
• Negotiate payment arrangements and monitor adherence to agreed terms.
• Review customer credit limits and payment trends; evaluate escalating risk as needed.
• Apply payments accurately and reconcile customer accounts.
• Maintain detailed collection notes and documentation within ERP/AR systems.
• Prepare aging reports and communicate collection status to management.
• Partner with Sales and Customer Service to resolve issues without disrupting client relationships.
• Assist with month-end close activities related to accounts receivable.

Skills

Collections

Communication

Negotiation

Attention to detail

Tools

ERP systems

Excel

Job description

Beacon Hill Staffing Group, LLC is seeking a Collections Specialist to manage accounts receivable, contact customers, and resolve billing issues while protecting cash flow. You will work with Sales, Billing and Accounting to reduce delinquency and maintain client relationships.

Ideal candidates have 5+ years in collections or credit, strong communication and negotiation skills, and experience with ERP systems and Excel.