Collections Specialist

Beacon Hill; Bellevue (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Leave programs

Job summary

Beacon Hill is seeking a detail-oriented professional to manage a portfolio of accounts, pursue past-due balances, and negotiate payment arrangements while safeguarding company interests. You will collaborate with customers and internal teams to resolve disputes and address inquiries, ensuring accurate records and effective collection strategies.

The role emphasizes strong communication, multitasking in a high-volume environment, and a commitment to professional development within a stable

Qualifications

• Experience in collections, accounts receivable, credit, customer service, or related business functions.
• Strong communication and negotiation skills.
• Ability to manage multiple priorities in a high-volume environment.
• Detail-oriented with excellent problem-solving abilities.

Responsibilities

• Manage a portfolio of accounts and follow up on past-due balances.
• Negotiate payment arrangements and resolve invoice disputes.
• Process lien releases, waivers, and other account-related documentation.
• Partner with customers and internal teams to address payment issues and account inquiries.
• Maintain accurate account records and recommend collection strategies when needed.
• Deliver exceptional customer service while protecting company interests.

Skills

Experience in collections, accounts

Job description

Join a fast-paced team where you'll play a key role in managing customer accounts, resolving payment issues, and helping drive cash flow. This is a great opportunity for someone who enjoys problem-solving, customer interaction, and making an impact.

Key Responsibilities:

• Manage a portfolio of accounts and follow up on past-due balances.
• Negotiate payment arrangements and resolve invoice disputes.
• Process lien releases, waivers, and other account-related documentation.
• Partner with customers and internal teams to address payment issues and account inquiries.
• Maintain accurate account records and recommend collection strategies when needed.
• Deliver exceptional customer service while protecting company interests.

What We' re Looking For:

• Experience in collections, accounts receivable, credit, customer service, or related business functions.
• Strong communication and negotiation skills.
• Ability to manage multiple priorities in a high-volume environment.
• Detail-oriented with excellent problem-solving abilities.

This is an excellent opportunity with a stable organization that values teamwork, customer relationships, and professional development.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents:

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.