Strategic Collections Specialist

Meridian Waste; Huntsville (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Meridian Waste in Huntsville, AL is seeking a Collections Coordinator to support collecting outstanding balances and maintain accurate AR records across divisions. This role interacts with customers, operations, accounting, and third-party partners to resolve past-due balances and improve collection performance.

The ideal candidate is organized, can navigate multiple software systems, communicates professionally with customers, and researches account activity to follow issues through resolution.

Qualifications

• Minimum 2 years of experience in collections, accounts receivable, or related fields.
• Experience in a high-volume environment preferred.
• Strong communication and organizational abilities.

Responsibilities

• Contact customers regarding past-due balances via phone, email, or text.
• Document collection activity and customer commitments accurately.
• Research billing or account issues causing nonpayment.
• Coordinate with internal departments to resolve discrepancies.
• Prepare aging reports and follow-up lists.
• Work with third-party collection agencies and monitor outcomes.
• Maintain confidentiality of financial information.
• Support policy enforcement and communicate trends to management.

Skills

Communication

Telephone presence

Organization

Follow-up

Account research

Multisystem proficiency

Excel & Outlook

Customer service

Education

High school diploma or equivalent

Tools

DialMyCalls

ARMS

Excel

Outlook

Job description

Meridian Waste in Huntsville, AL is seeking a Collections Coordinator to support collecting outstanding balances and maintain accurate AR records across divisions. This role interacts with customers, operations, accounting, and third-party partners to resolve past-due balances and improve collection performance.

The ideal candidate is organized, can navigate multiple software systems, communicates professionally with customers, and researches account activity to follow issues through resolution.