On-Site Collections Specialist: Cash Flow & Customer Care

121 Disposal Company; Birmingham (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

121 Disposal Company is seeking a Collections Specialist for its Birmingham, AL office. This on-site role focuses on accounts receivable, debt collection activities, and timely follow-up on invoices.

You will communicate with customers by phone and email to resolve billing issues and arrange payments, while maintaining accurate records and generating collection reports. The ideal candidate brings strong debt collection experience, excellent communication skills, and basic finance knowledge.

Qualifications

• Strong debt and cash collection skills, including accounts receivable and payment follow-up.
• Excellent communication and customer service skills, with professional handling of sensitive conversations.
• Basic finance knowledge, including invoicing, reconciliation, and payment terms.

Responsibilities

• Assist accounts receivable and conduct debt and cash collection activities.
• Follow up on outstanding invoices via phone and email to resolve issues.
• Maintain accurate records and prepare collection reports.
• Collaborate with finance and operations teams to support financial health.
• Adhere to company policies and regulatory requirements.
• Identify potential collection risks and suggest process improvements.

Skills

Debt collection

Communication

Finance knowledge

Attention to detail

Office software

On-site work

Experience in collections

High school diploma

Education

High school diploma or equivalent

Business/Finance/Accounting coursework

Tools

Billing/Accounting systems

Job description

121 Disposal Company is seeking a Collections Specialist for its Birmingham, AL office. This on-site role focuses on accounts receivable, debt collection activities, and timely follow-up on invoices.

You will communicate with customers by phone and email to resolve billing issues and arrange payments, while maintaining accurate records and generating collection reports. The ideal candidate brings strong debt collection experience, excellent communication skills, and basic finance knowledge.