Strategic Cloud Solutions Manager

Amazon Inc.; Seattle (WA); On-site; USD 131,000 - 178,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Customer Solutions Manager to guide large enterprise customers on multi-year cloud journeys, coordinating across Sales, Support, Solutions Architecture, and Professional Services to deliver outcomes.

You will translate strategic initiatives into executable actions, drive governance and education programs, and lead major workload migrations with a focus on customer outcomes. A 15%–30% travel expectation applies.

Qualifications

• 3+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
• 3+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs
• Experience in customer-facing roles

Responsibilities

• Accelerating AWS Adoption through Delivery and Execution
• Identify & Align on Strategic Opportunities: CSMs work with the Customer Account team to work backwards from the customer to identify and pursue strategic cloud opportunities.
• Customer Enablement, you will serve as the customer’s cloud journey coach and be the voice of the customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams.
• Implement governance structures to effectively govern both our partnership with the customer, and the customer’s adoption of AWS.

Education

Bachelor’s degree in Science, Technology, Engineering, Math, or a related field

Job description

Amazon Web Services, Inc. is seeking a Customer Solutions Manager to guide large enterprise customers on multi-year cloud journeys, coordinating across Sales, Support, Solutions Architecture, and Professional Services to deliver outcomes.

You will translate strategic initiatives into executable actions, drive governance and education programs, and lead major workload migrations with a focus on customer outcomes. A 15%–30% travel expectation applies.