Strategic Cloud Solutions Manager

Amazon Web Services (AWS); San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Amazon Web Services (AWS) in San Francisco is seeking a Customer Solutions Manager to guide enterprise customers on their multi-year cloud journey, coordinating across Sales, Support, Solutions Architecture, and Professional Services to deliver outcomes.

You will translate strategic initiatives into executable actions, drive executive-level engagement, and ensure successful migrations and ongoing optimization of customer workloads, with travel as needed.

Responsibilities

• Accelerate AWS adoption through delivery and execution.
• Identify and align on strategic opportunities with the Customer Account team, including large-scale migrations, GenAI, analytics, digital innovation, HPC, product innovation, and business agility.
• Serve as the customer’s cloud journey coach, voicing customer needs to AWS leadership, product, and engineering teams.
• Implement governance structures to govern the partnership and customer adoption of AWS.

Job description

Amazon Web Services (AWS) in San Francisco is seeking a Customer Solutions Manager to guide enterprise customers on their multi-year cloud journey, coordinating across Sales, Support, Solutions Architecture, and Professional Services to deliver outcomes.

You will translate strategic initiatives into executable actions, drive executive-level engagement, and ensure successful migrations and ongoing optimization of customer workloads, with travel as needed.