Strategic Cloud & AI Solutions Lead

Amazon Inc.; Herndon (VA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Sr. Customer Solutions Manager to accelerate customers' cloud and AI transformation journeys.

You will coordinate across Sales, Solutions Architecture, and Professional Services to deliver outcomes and shepherd customers through AWS adoption. The role requires strong technical background, executive communication, and leadership in large-scale programs. The successful candidate will design and execute strategic migrations to the AWS cloud, drive innovation,

Qualifications

• 7+ years leading large-scale programs with measurable outcomes.
• 4+ years in customer-facing roles with executives/partners.
• Bachelor's degree in science, tech, eng, math, business or equivalent.
• Experience leading cross-functional transformation teams.

Responsibilities

• Input on pre- and post-sales to boost adoption and commitments.
• Deliver complex migrations and AI initiatives with measurable impact.
• Conduct deep discovery to design adoption plans.
• Define change management to drive cloud journeys.
• Coordinate with AWS service teams to meet requirements.
• Mitigate adoption risks and track business case realization.
• Share best practices in public forums to advance cloud ecosystem.

Skills

Large-scale programs

Customer-facing

Executive communication

Cross-functional leadership

Education

Bachelor's degree

Tools

PMP/Scrum/SAFe

Job description

Amazon Web Services, Inc. is seeking a Sr. Customer Solutions Manager to accelerate customers' cloud and AI transformation journeys.

You will coordinate across Sales, Solutions Architecture, and Professional Services to deliver outcomes and shepherd customers through AWS adoption. The role requires strong technical background, executive communication, and leadership in large-scale programs. The successful candidate will design and execute strategic migrations to the AWS cloud, drive innovation,