Cloud & AI Solutions Lead for ISV & Private Equity

Amazon Inc.; Seattle (WA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Inc. in Seattle is hiring an AWS Sr. Customer Solutions Manager to accelerate customers' cloud and AI transformation journeys.

You will ensure AWS teams work together to deliver outcomes for the customer and guide migrations to the AWS cloud. You will partner with customers to design migration plans, drive adoption of AI technologies, and coordinate across Sales, Support, Solutions Architecture and Professional Services to deliver measurable business results.

Qualifications

• 7+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience.
• 4+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience.
• Bachelor's degree in science, technology, engineering, math, business or equivalent.
• Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams.
• PMP certification, or SCRUM/Agile, SAFe certification.
• Experience implementing cloud services including migrations and modernization projects or similar.
• Experience driving collaborative projects from conception to delivery, or experience dealing effectively with customers during problem resolution and operating efficiently under pressure.

Responsibilities

• Provide input on pre- and post-sales approaches to impact customer adoption and commitments, as well as closing opportunities
• Deliver complex technical projects and migration and AI initiatives that have a significant, timely impact on customer outcomes (e.g., cost reductions, accelerated launches, improved efficiencies)
• Conduct deep discovery to design efficient adoption plans, identify acceleration gaps, and solve complex customer business problems
• Implement and define effective people change management approaches to drive successful cloud journeys
• Work cross-functionally with AWS service teams to address critical customer requirements
• Proactively mitigate adoption risks and track realization of customer business cases
• Share best practices and thought leadership in public forums to advance the cloud ecosystem

Skills

Program leadership

Customer-facing

Cross-functional leadership

Transformations

Cloud migrations

Problem solving under pressure

Education

Bachelor's degree in science, technology, engineering, math, business or equivalent

PMP certification, or SCRUM/Agile, SAFe certification

Job description

Amazon Inc. in Seattle is hiring an AWS Sr. Customer Solutions Manager to accelerate customers' cloud and AI transformation journeys.

You will ensure AWS teams work together to deliver outcomes for the customer and guide migrations to the AWS cloud. You will partner with customers to design migration plans, drive adoption of AI technologies, and coordinate across Sales, Support, Solutions Architecture and Professional Services to deliver measurable business results.