Senior Cloud & AI Solutions Manager – ISV & PE

Amazon Inc.; Herndon (VA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Inc. is seeking an AWS Sr. Customer Solutions Manager to accelerate customers' cloud and AI transformation journeys. In this highly visible role you will ensure that all AWS teams work together effectively and efficiently to deliver outcomes for the customer.

You will be a critical partner to our customers, leveraging your experience with large scale cloud and AI transformations and helping shepherd them through their stages of AWS adoption.

Qualifications

• 7+ years leading large-scale technical or engineering programs with proven thought leadership, business case development, customer benefits realization, and successful completion experience.
• 4+ years of customer-facing work engaging with customer executives, technologists or partners to solve business problems with advanced technologies.
• Bachelor's degree in science, technology, engineering, math, business or equivalent.
• Travel up to 30% of the time.
• 2+ years of professional work experience, or experience with AWS services or other cloud offerings.
• Experience with problem solving and disruptive innovation, developing technology programs and working across customer organizations.
• Experience implementing cloud services including migrations and modernization projects or similar.
• Experience driving collaborative projects from conception to delivery, or experience dealing effectively with customers during problem resolution and operating efficiently under pressure.

Responsibilities

• Lead and accelerate customers cloud and AI transformation journeys, coordinating across AWS teams to deliver outcomes.
• Partner with customers, leveraging experience with large-scale cloud/AI transformations to guide adoption and journey stages.

Skills

Large-scale programs

Customer-facing execs/partners

Travel up to 30%

Cloud/AWS experience

Problem solving / innovation

Education

BSc/BA in STEM or business

Tools

AWS

Cloud platforms

Job description

Amazon Inc. is seeking an AWS Sr. Customer Solutions Manager to accelerate customers' cloud and AI transformation journeys. In this highly visible role you will ensure that all AWS teams work together effectively and efficiently to deliver outcomes for the customer.

You will be a critical partner to our customers, leveraging your experience with large scale cloud and AI transformations and helping shepherd them through their stages of AWS adoption.