Strategic Client Success Partner - Marketing Growth

ProSites; Murrieta (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

ProSites is seeking a Client Success Coach in California to serve as the primary liaison for marketing services and client success. You will build strong partnerships, understand client needs, and apply marketing strategies to help clients reach their business goals with our platform.

In this full-time role, you will manage SLAs, monitor dashboards, provide monthly performance reports, identify growth opportunities, and coordinate with internal teams to resolve issues, ensuring clients see

Qualifications

• Understanding of digital marketing trends and client needs.
• Strong client-facing skills with ability to manage multiple accounts.
• Experience coordinating with internal teams to resolve client issues.

Responsibilities

• Maintain client relationships and ensure successful use of marketing services.
• Monitor dashboards and respond to requests within SLA guidelines.
• Meet with assigned clients monthly or quarterly to review progress.
• Prepare monthly performance reports and strategic recommendations.
• Identify opportunities for growth across GeniusVets/LifeLearn products.
• Escalate at-risk accounts following proper processes.

Skills

Client relationship management

SLA adherence

Marketing insights

Communication skills

Sales handoffs

Multitasking

Team coordination

Education

Bachelor's degree or equivalent

Tools

Google Drive

Job description

ProSites is seeking a Client Success Coach in California to serve as the primary liaison for marketing services and client success. You will build strong partnerships, understand client needs, and apply marketing strategies to help clients reach their business goals with our platform.

In this full-time role, you will manage SLAs, monitor dashboards, provide monthly performance reports, identify growth opportunities, and coordinate with internal teams to resolve issues, ensuring clients see