Strategic Client Success Manager

NielsenIQ; Northern (KY); Hybrid; USD 70,000 - 84,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ in the United States (Kentucky region) is seeking an Associate Client Manager to join the Customer Success team. You will partner with customers to set objectives, build relationships, and deliver value using NielsenIQ solutions.

The role emphasizes data storytelling, advanced analytics, managing complex client relationships, and driving on-time delivery to forecasted revenue. A 3+ year background in CPG/retail analytics and a degree is required.

Qualifications

• 3+ years in CPG/ Retail analytics or consulting.
• Advanced data analysis and synthesis using large datasets.
• Experience managing complex client relationships.
• Strong organizational and time management skills in fast-paced environments.
• Bachelor’s or Master’s degree.
• Familiarity with NielsenIQ platforms desirable.
• Category Management experience preferred.

Responsibilities

• Partner with customers to set objectives and build strong relationships.
• Develop consultative approaches to client business issues.
• Leverage NielsenIQ solutions for analyses and insights.
• Lead client presentations with proactive recommendations.
• Drive thought leadership with customers using NielsenIQ assets.
• Identify opportunities for increased partnership with customers.
• Ensure on-time delivery of solutions to meet forecasted revenue.
• Collaborate with internal partners to align work with client objectives.

Skills

Data analysis

Client relationship management

Storytelling with data

Time management

Communication

Education

Bachelor’s or Master’s degree

Tools

NielsenIQ platforms

Retail measurement tools

Job description

NielsenIQ in the United States (Kentucky region) is seeking an Associate Client Manager to join the Customer Success team. You will partner with customers to set objectives, build relationships, and deliver value using NielsenIQ solutions.

The role emphasizes data storytelling, advanced analytics, managing complex client relationships, and driving on-time delivery to forecasted revenue. A 3+ year background in CPG/retail analytics and a degree is required.