Client Insights Manager: Data Storyteller & Coach

NielsenIQ; Minnesota; Hybrid; USD 83,700 - 95,000; Full time

Benefits offered by this job

Comprehensive healthcare plan

401(k) with company match

Life insurance

Disability insurance

Tuition reimbursement

Discretionary paid time off

11 paid holidays

Flexible working environment

Volunteer time off

Job summary

NielsenIQ is seeking a Client Manager to join our Insights team in a hybrid capacity, based around Minneapolis. You will guide clients through NIQ data and tools to deliver compelling analyses, insights, and actionable recommendations, mentoring junior staff and ensuring high-value outcomes for diverse consumer and retail projects.

You will work with cross-functional partners to craft narratives, manage multiple projects, and elevate the client experience, while leveraging NIQ capabilities to

Qualifications

• 5+ years industry experience in the CPG industry and/or related industries in retail, sales, category management, consulting, or analytics.
• Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data.
• Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client.
• Demonstrated ability to translate business questions into effective analytic approaches and actionable recommendations.
• Strong communication and presentation skills with experience effectively presenting insights and recommendations to client stakeholders.
• Proven ability to coach others in data analyses and working with NIQ tools.
• Strong project management skills with the ability to manage multiple priorities, deadlines, and deliverables.
• Curious person who likes building stories based on data to answer questions.
• Strong analytical mind and excellent numerical skills.
• Knowledge of Microsoft Excel and PowerPoint.
• Excellent command of both written and spoken English.
• Digital savvy and fast learner of concepts/tools/analyses.

Responsibilities

• Leverage multiple NIQ solutions and translate data into a compelling, cohesive story for client with insightful callouts and actionable recommendations leveraging NIQ analytical frameworks.
• Be a master of proprietary NIQ tools and solutions to help solve client’s business questions.
• Establish yourself and NIQ as a trusted client advisor by delivering strong value and enabling client success using NIQ data, tools, and insights.
• Proactively share relevant retail, category, consumer, shopper, and macro insights and thought leadership to help client achieve business objectives.
• Drive client satisfaction through leadership of client discussions, delivery of relevant insights and analysis, and client responsiveness.
• Partner with manager, account director, and cross-functional teams to elevate client experience and identify opportunities.
• Help lead client launches leveraging key NIQ capabilities.
• Manage multiple client projects and deliverables with high-quality execution; coach junior team members.

Skills

Client management

Project management

Data analysis

Excel

PowerPoint

English fluency

Mentoring

Tools

NIQ tools

Job description

NielsenIQ is seeking a Client Manager to join our Insights team in a hybrid capacity, based around Minneapolis. You will guide clients through NIQ data and tools to deliver compelling analyses, insights, and actionable recommendations, mentoring junior staff and ensuring high-value outcomes for diverse consumer and retail projects.

You will work with cross-functional partners to craft narratives, manage multiple projects, and elevate the client experience, while leveraging NIQ capabilities to