Remote Client Success Manager

NielsenIQ; Town of Texas (WI); Hybrid; USD 69,800 - 83,000; Full time

Benefits offered by this job

Healthcare plan

401(k) matching

Flexible working environment

Paid time off

Parental leave

Job summary

NielsenIQ is seeking an Associate Client Manager to join our Customer Success team from anywhere in the United States. This remote role partners with customers to drive business impact, build strong relationships, and deliver value through NielsenIQ solutions.

You will lead client discussions, adapt insights into actionable recommendations, and ensure on-time delivery that aligns with client objectives. A background in CPG/retail analytics and strong data storytelling are essential for success

Qualifications

• 3+ years of industry related experience – CPG, Retail, market research, analytics or consulting.
• Advanced capability in data analysis and synthesis, leveraging large datasets to uncover trends, patterns, and business opportunities.
• Skilled at managing complex client relationships and solving problems effectively.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced, matrixed environment.
• Familiarity with NielsenIQ (or similar) platforms, syndicated data, and retail measurement tools is highly desirable.
• Category Management experience preferred.

Responsibilities

• Partner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships.
• Develop a consultative approach to client business issues and understand industry challenges.
• Understand and leverage NielsenIQ solutions to conduct advanced analyses with actionable insights.
• Lead client presentations with proactive insights and recommendations.
• Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets.
• Identify opportunities for increased partnership and elevate them to organizational partners.
• Facilitate clear day-to-day communications with customers to prove value of NielsenIQ solutions.
• Ensure client stakeholders buy into outcomes and value delivered.

Skills

CPG/retail analytics

data storytelling

client relationship management

time management

adaptability

Education

Bachelor’s or Master’s degree

Job description

NielsenIQ is seeking an Associate Client Manager to join our Customer Success team from anywhere in the United States. This remote role partners with customers to drive business impact, build strong relationships, and deliver value through NielsenIQ solutions.

You will lead client discussions, adapt insights into actionable recommendations, and ensure on-time delivery that aligns with client objectives. A background in CPG/retail analytics and strong data storytelling are essential for success