Remote Client Success Manager — Data-Driven Growth

Nielseniq-; Chicago (IL); On-site; USD 70,000 - 84,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NIQ is seeking an Associate Client Manager in the United States to partner with customers, set objectives, and deliver data-driven insights that drive growth. The role focuses on building strong relationships, leveraging NielsenIQ solutions, and leading presentations with proactive recommendations.

Candidates should have 3+ years in related fields, strong data analysis skills, and experience managing complex client relationships in a fast-paced environment.

Qualifications

• 3+ years of industry related experience – CPG, Retail, market research, analytics or consulting.
• Advanced capability in data analysis and synthesis, leveraging large datasets to uncover trends, patterns, and business opportunities.
• Skilled at managing complex client relationships and solving problems effectively.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced, matrixed environment.
• College/University Undergraduate or Master’s degree.
• Familiarity with NielsenIQ (or similar) platforms, syndicated data, and retail measurement tools is highly desirable.
• Category Management experience preferred.

Responsibilities

• Partner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity.
• Develop a consultative approach to client business issues, understanding the industry and what issues a client is facing.
• Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations.
• Lead client presentations with proactive insights and action-oriented recommendations.
• Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets.
• Identify opportunities for increased partnership and elevate those opportunities to organizational partners.
• Facilitate clear day-to-day communications with customers, proving the value of NielsenIQ solutions in support of growth, adoption, and value creation.
• Ensure client stakeholders buy into outcomes and value NielsenIQ is delivering to them.
• Understand client structure and organization.
• Ensure on-time delivery of solutions to achieve forecasted revenue on-time.
• Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome.

Skills

3+ years experience

Data analysis

Client relationships

Time management

Storytelling with data

Education

Bachelor or Master degree

Job description

NIQ is seeking an Associate Client Manager in the United States to partner with customers, set objectives, and deliver data-driven insights that drive growth. The role focuses on building strong relationships, leveraging NielsenIQ solutions, and leading presentations with proactive recommendations.

Candidates should have 3+ years in related fields, strong data analysis skills, and experience managing complex client relationships in a fast-paced environment.