Remote Client Success Associate: Growth & Insights

Nielsen Consumer LLC; Chicago (IL); On-site; USD 70,000 - 84,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NIQ is seeking an Associate Client Manager to join the Customer Success team. The role focuses on partnering with clients to set objectives, deliver proactive insights, and ensure the value of NielsenIQ solutions.

The position emphasizes relationship management, data storytelling, and collaboration across internal teams to drive revenue and client satisfaction. Remote US- based opportunities are available with a competitive base salary.

Qualifications

• 3+ years in CPG/retail/analytics or consulting
• Advanced data analysis and synthesis of large datasets
• Strong ability to manage complex client relationships and solve problems

Responsibilities

• Partner with customers to set objectives and drive business impact
• Develop a consultative approach to client business issues
• Leverage NielsenIQ solutions to provide proactive insights and recommendations
• Lead client presentations with actionable insights
• Drive strategic thought leadership with customers using NielsenIQ tools
• Identify opportunities for increased partnership and escalate to partners
• Communicate value and ensure on-time delivery of solutions
• Understand client structure and forecasted outcomes
• Coordinate with internal teams to align with client objectives

Skills

Client management

Data analysis

Relationship management

Time management

Storytelling with data

Curiosity and critical thinking

Industry knowledge (CPG/retail)

Education

Bachelor's degree or higher

Tools

NielsenIQ platforms

Job description

NIQ is seeking an Associate Client Manager to join the Customer Success team. The role focuses on partnering with clients to set objectives, deliver proactive insights, and ensure the value of NielsenIQ solutions.

The position emphasizes relationship management, data storytelling, and collaboration across internal teams to drive revenue and client satisfaction. Remote US- based opportunities are available with a competitive base salary.