Client Success Manager: Insight-Driven Growth

Nabla; Nashville (TN); On-site; USD 69,000 - 83,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) retirement plan with company-m

Job summary

NIQ in Nashville, TN is seeking an Associate Client Manager to join our Customer Success team onsite five days a week. You will partner with customers to set objectives, build strong relationships, and translate data into actionable insights.

The role requires 3+ years in CPG, retail, or analytics, with familiarity with NielsenIQ platforms. You will lead presentations, drive value, and collaborate across internal partners to ensure on-time delivery and outcomes.

Qualifications

• 3+ years in CPG/retail/market research/analytics or consulting.
• Advanced capability in data analysis and synthesis using large datasets.
• Skilled at managing complex client relationships and solving problems.
• Strong organizational and time management in a fast-paced environment.
• Undergraduate or Master’s degree.
• Familiarity with NielsenIQ platforms and retail data tools.

Responsibilities

• Partner with customers to set objectives and drive business impact.
• Develop a consultative approach to client issues and industry context.
• Leverage NielsenIQ solutions for advanced analyses and insights.
• Lead client presentations with proactive insights and recommendations.
• Drive strategic thought leadership with customers using NIQ tools.
• Identify opportunities for deeper partnerships and escalate as needed.
• Maintain clear day-to-day communications and show value of NIQ solutions.
• Ensure stakeholders buy into outcomes and value delivered.
• Understand client structure and ensure on-time delivery of solutions.
• Collaborate with internal partners to align work with objectives.

Skills

Client relationship management

Data analysis

Storytelling with data

Time management

Adaptability

Education

Bachelor's degree or Master's degree

Tools

NielsenIQ platforms

Retail measurement tools

Job description

NIQ in Nashville, TN is seeking an Associate Client Manager to join our Customer Success team onsite five days a week. You will partner with customers to set objectives, build strong relationships, and translate data into actionable insights.

The role requires 3+ years in CPG, retail, or analytics, with familiarity with NielsenIQ platforms. You will lead presentations, drive value, and collaborate across internal partners to ensure on-time delivery and outcomes.