Strategic Client Success & Delivery Lead

xdof, Inc.; San Mateo (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

xdof, Inc. based in San Mateo, California, is looking for a skilled individual to enhance customer partnerships and streamline technical alignments. The role focuses on managing expectations, delivering on projects, and improving operational efficiencies.

The ideal candidate will have a background in consulting or technical program management with strong relationship management skills. A technical fluency with systems and data tools is crucial.

The position offers opportunities for growth and the chance to work collaboratively across diverse teams.

Qualifications

• Background in consulting, technical program management, business development, or customer success.
• Strong relationship management skills with a history of supporting B2B customers and growing accounts.
• Technical fluency with systems, APIs, data flows, and integrations.

Responsibilities

• Lead and deepen relationships with customers and drive technical syncs.
• Coordinate deliverables across engineering, product, and operations.
• Build systems and documentation to improve transparency.

Skills

Relationship management

Technical program management

Consulting experience

Comfort with SQL

Job description

xdof, Inc. based in San Mateo, California, is looking for a skilled individual to enhance customer partnerships and streamline technical alignments. The role focuses on managing expectations, delivering on projects, and improving operational efficiencies.

The ideal candidate will have a background in consulting or technical program management with strong relationship management skills. A technical fluency with systems and data tools is crucial.

The position offers opportunities for growth and the chance to work collaboratively across diverse teams.