Strategic Client Solutions Specialist

Truist; Lumberton (NC); On-site; USD 46,000 - 51,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

Paid holidays

Vacation days

Sick days

Job summary

Truist is seeking a Collections Specialist to collect delinquent accounts and deliver exceptional client service in a fast-paced environment. You will review accounts, negotiate payment arrangements, and document collection actions with accuracy and professionalism.

Qualified candidates will have a high school diploma or equivalent, strong verbal and written communication skills, and the ability to work flexible hours, including overtime.

Qualifications

• Strong verbal and written communication skills.
• Basic computer skills.
• Ability to work in a fast paced, dynamic environment.
• Ability to work flexible schedule, including overtime as needed.

Responsibilities

• Achieve performance expectations for collection efforts based on individual goals.
• Provide cure plans and negotiate payment arrangements per policies.
• Disclose relevant account information accurately and professionally.
• Maintain documentation of collection efforts in the system of record.

Skills

Verbal communication

Written communication

Basic computer skills

Ability to work flexible schedule

Education

High school diploma or equivalent

Job description

Truist is seeking a Collections Specialist to collect delinquent accounts and deliver exceptional client service in a fast-paced environment. You will review accounts, negotiate payment arrangements, and document collection actions with accuracy and professionalism.

Qualified candidates will have a high school diploma or equivalent, strong verbal and written communication skills, and the ability to work flexible hours, including overtime.