Strategic Client Solutions Manager - Advertising (Austin)

TikTok; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

TikTok’s Global Business Solutions (GBS) in Austin seeks a Client Solutions Manager for Specialty Retail to drive revenue growth, onboard clients, and manage campaigns that deliver measurable results on a global platform. You will develop media strategies, educate clients on product updates, and analyze data to optimize performance.

You will collaborate with Product and Engineering to solve issues and turn advertisers into long-term partners, leveraging TikTok’s unique platform for meaningful

Qualifications

• 4+ years of experience in client solutions or related field.
• Proficiency in analyzing data using Excel and Data Studio.
• Ability to thrive in a fast-paced, evolving environment.

Responsibilities

• Cultivate and maintain strategic partnerships with clients as a trusted advisor.
• Develop and execute media strategies tailored to client goals.
• Activate full-funnel strategies and align TikTok solutions to client objectives.
• Educate clients on TikTok products, platform updates, and best practices.
• Analyze campaign data for optimizations and opportunities to upsell.
• Coordinate cross-functional teams to deliver long-term account plans.
• Diagnose and troubleshoot client issues with Product and Engineering.

Skills

Data analysis

Excel

Data Studio

Job description

TikTok’s Global Business Solutions (GBS) in Austin seeks a Client Solutions Manager for Specialty Retail to drive revenue growth, onboard clients, and manage campaigns that deliver measurable results on a global platform. You will develop media strategies, educate clients on product updates, and analyze data to optimize performance.

You will collaborate with Product and Engineering to solve issues and turn advertisers into long-term partners, leveraging TikTok’s unique platform for meaningful