Strategic Client Service Leader for $1M Book Growth

Gallagher; Cincinnati (OH); Hybrid; Confidential; Full time

Benefits offered by this job

Medical/dental/vision plans

403(b) and Roth options

Paid parental leave

Digital mental health services

Flexible work hours

Job summary

Gallagher is seeking an experienced Client Service Executive to join our Commercial team in Cincinnati, Ohio. In this role, you will manage a high-value book of business, mentor team members, and deliver tailored insurance solutions.

Your responsibility will include building strong relationships with clients and ensuring exceptional service delivery across various strategic initiatives. The ideal candidate has a background in client service or claims management and a commitment to fostering a collaborative team environment.

Qualifications

• 5+ years client service and/or claims management experience.
• Strong written and verbal communication skills.
• Ability to mentor team members and manage multiple priorities.

Responsibilities

• Oversee a significant book of business valued at over $1MM.
• Collaborate with clients to deliver tailored insurance solutions.
• Mentor team members and ensure exceptional service delivery.

Skills

Client service experience

Communication skills

Leadership

Data analysis

Proficiency in Microsoft Office

Education

Bachelor's degree or GED with relevant experience

Job description

Gallagher is seeking an experienced Client Service Executive to join our Commercial team in Cincinnati, Ohio. In this role, you will manage a high-value book of business, mentor team members, and deliver tailored insurance solutions.

Your responsibility will include building strong relationships with clients and ensuring exceptional service delivery across various strategic initiatives. The ideal candidate has a background in client service or claims management and a commitment to fostering a collaborative team environment.