Small Business Client Services Lead — Growth & Renewals

Gallagher; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/dental/vision plans

401(k) and Roth options

Paid parental leave

Educational expense reimbursement

Flexible work hours

Digital mental health services

Job summary

A global leader in insurance services is seeking a Client Service Manager in Cincinnati to deliver exceptional customer service. You will manage client relationships and collaborate with the sales team to secure and grow client accounts. The ideal candidate should have at least 1 year of client service experience and a property and casualty insurance license. Gallagher offers competitive compensation and a comprehensive benefits package.

Qualifications

• 1+ years client service experience or 3+ years with high-school degree.
• Property and Casualty Insurance License required.
• Proficient in Microsoft Office.

Responsibilities

• Lead the renewal process ensuring client solutions are high-quality.
• Secure existing business and drive additional services sales.
• Mentor Client Service team members and conduct audits.

Skills

Professional relationship development

Resilient and adaptable mentality

Collaborative mindset

Education

Bachelor’s degree or high-school degree/GED

Tools

Microsoft Office

Job description

A global leader in insurance services is seeking a Client Service Manager in Cincinnati to deliver exceptional customer service. You will manage client relationships and collaborate with the sales team to secure and grow client accounts. The ideal candidate should have at least 1 year of client service experience and a property and casualty insurance license. Gallagher offers competitive compensation and a comprehensive benefits package.