Strategic Client Relationships Manager - Financial Services

Voya Financial, Inc.; United States; Remote; USD 78,000 - 97,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Tuition reimbursement

Job summary

Voya Financial, Inc. in the United States seeks a client relationship professional responsible for new business implementation, asset retention, asset growth, and client satisfaction across an assigned book of business.

Maintain and strengthen relationships with key clients, brokers, and TPAs; develop business plans to manage those relationships; and consult on investment topics. Travel frequently and support sales with presentations.

Qualifications

• Strong analytical, organizational, and time management skills.
• Ability to travel frequently.

Responsibilities

• Maintain and strengthen relationships with key clients, distribution partners, and TPAs.
• Develop business plans that identify key clients and define action steps to manage those relationships.
• Consult with clients and brokers on investment topics, including performance, diversification, investment style, and suitability.
• Partner with plan sponsors to design participant education campaigns focused on increasing participation and contribution rates.
• Support sales representatives with presentations and serve as a subject matter expert on topics such as the Voya Service Model, installation process, ongoing service, and procedures.
• Introduce and support new product and service initiatives.

Skills

Analytical skills

Organizational skills

Time management

Travel readiness

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Voya Financial, Inc. in the United States seeks a client relationship professional responsible for new business implementation, asset retention, asset growth, and client satisfaction across an assigned book of business.

Maintain and strengthen relationships with key clients, brokers, and TPAs; develop business plans to manage those relationships; and consult on investment topics. Travel frequently and support sales with presentations.