Strategic Client Relationship Specialist

Fairygodboss; Norfolk (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Day-one health and wellness benefits

Support for mental health and well-being

Company-paid volunteer time

Job summary

Fairygodboss is hiring a Relationship Specialist to support client retention and engagement in Norfolk, VA. This role involves building trusted relationships with clients and negotiating agreements to enhance satisfaction.

The ideal candidate will have 3–5 years of experience in client engagement or marketing. This position offers a culture that values equity and diversity, training opportunities, and health benefits from day one.

Qualifications

• 3–5 years of directly related experience in client engagement, outreach, or negotiations.
• A college degree is preferred but not required; military experience is acceptable.

Responsibilities

• Building relationships as a trusted advisor and ambassador.
• Negotiating pricing and agreements with clients.
• Coordinating client outreach and loss-reduction programs.
• Maintaining competitive product reports and client communications.
• Monitoring team queues for timely issue resolution.

Skills

Client engagement

Negotiation

Conflict resolution

Marketing

Education

College degree or military experience

Job description

Fairygodboss is hiring a Relationship Specialist to support client retention and engagement in Norfolk, VA. This role involves building trusted relationships with clients and negotiating agreements to enhance satisfaction.

The ideal candidate will have 3–5 years of experience in client engagement or marketing. This position offers a culture that values equity and diversity, training opportunities, and health benefits from day one.