SaaS Relationship Manager — Client Growth & Success

Fairygodboss; Town of Florida (NY); On-site; USD 53,900 - 107,900; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Matched Retirement Savings

Paid Volunteer Time Off

Job summary

Fairygodboss is hiring a Relationship Manager in New York, NY, to oversee client experience and retention. You will provide expert consulting for the WorkMarket platform, maintaining and enhancing business partnerships through effective communication and support.

The ideal candidate must have a minimum of 3 years of experience in client services or SaaS implementation and possess strong analytical and collaboration skills. Competitive salary ranges from $53,900 to $107,900 annually, along with comprehensive benefits.

Qualifications

• Minimum 3 years experience in client services or SaaS implementation.
• Strong interest in SaaS and product.
• Excellent verbal and written communication skills.

Responsibilities

• Maintain client satisfaction and retention through relationship management.
• Provide expert service and consulting on the WorkMarket platform.
• Educate clients on product value and best practices.

Skills

Client relationship management

Analytical skills

SaaS product knowledge

Problem-solving

Collaboration

Education

College degree

Job description

Fairygodboss is hiring a Relationship Manager in New York, NY, to oversee client experience and retention. You will provide expert consulting for the WorkMarket platform, maintaining and enhancing business partnerships through effective communication and support.

The ideal candidate must have a minimum of 3 years of experience in client services or SaaS implementation and possess strong analytical and collaboration skills. Competitive salary ranges from $53,900 to $107,900 annually, along with comprehensive benefits.