Strategic Client Relationship Leader, Employee Benefits

Sustainable World, Inc.; Oakbrook (KY); On-site; USD 102,000 - 153,000; Full time

Benefits offered by this job

Generous vacation & sick leave

Family leave

Medical coverage

Life and AD&D insurance

Disability programs

Sabbatical program

401(k) match

Job summary

Sun Life U.S. is a leading provider of employee benefits, serving clients with sophisticated programs and proactive service.

This Senior Client Relationship Executive role focuses on strategic advisory, relationship management, and growth with large, complex group benefits clients and brokers. Based in or covering US Southeast, Central and Mid-Atlantic regions, this high-visibility position requires travel 50-60% and the ability to align cross-functional teams to deliver value-driven solutions

Qualifications

• 5+ years of experience in group employee benefits, account management, client relationship management.
• Experience managing large, complex client relationships and delivering strategic business solutions.
• Strong presentation, communication, and consultative relationship-building skills.
• Proven ability to influence stakeholders and collaborate across multiple teams.
• Strong business, financial, analytical, and problem-solving capabilities.
• Current insurance license or ability to obtain one upon hire.

Responsibilities

• Build Strategic Client Relationships: manage diverse, large clients and partners.
• Drive Client Retention and Growth: identify opportunities to expand Sun Life products/services; support renewal strategies.
• Deliver Exceptional Client Experiences: anticipate needs, coordinate resources, ensure timely resolution and smooth service delivery.
• Lead Through Collaboration: liaison between clients, brokers, and Sun Life teams; drive cross-functional alignment.

Skills

Strategic relationships

Account growth

Benefits expertise

Executive communication

Cross-functional leadership

Business planning

Project management

Creative problem-solving

Education

College degree preferred

Certified Leave Management Specialist (CLMS) designation preferred

Job description

Sun Life U.S. is a leading provider of employee benefits, serving clients with sophisticated programs and proactive service.

This Senior Client Relationship Executive role focuses on strategic advisory, relationship management, and growth with large, complex group benefits clients and brokers. Based in or covering US Southeast, Central and Mid-Atlantic regions, this high-visibility position requires travel 50-60% and the ability to align cross-functional teams to deliver value-driven solutions