Strategic Client Relations Lead — Travel-Ready & Growth

Diversified Maintenance; Tampa (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plan

Eight paid holidays + vacation

Job summary

Diversified Maintenance is seeking a Client Relations Executive to retain and grow the overall relationship with the customer. The role works with both the customer and operations teams to ensure long-term success through quality service delivery.

The Client Relations Executive may travel 50% to 70% of their time, focusing on developing opportunities, managing negotiations, and keeping a strong sales pipeline.

Qualifications

• High school diploma or equivalent.
• Five+ years of sales and operations experience in janitorial or facilities.
• Business level English: speak, read, write fluently.
• Ability to multitask and adapt to changing environments.
• Excellent customer service and active listening skills.
• Proficiency with Microsoft Excel, PowerPoint, and Word.

Responsibilities

• Target, discover, qualify, verify, present and validate additional business opportunities.
• Develop and implement quarterly business reviews and retention strategy.
• Lead the transition of new/additional business; support operations leaders.
• Maintain high-touch relationships with key client individuals.
• Develop strategy maps for strategic clients and grow service offerings.

Skills

Sales experience

English fluency

Customer service

Leadership

Negotiation

Multitasking

Education

High school diploma

Tools

Salesforce CRM

Microsoft Excel

PowerPoint

Word

Job description

Diversified Maintenance is seeking a Client Relations Executive to retain and grow the overall relationship with the customer. The role works with both the customer and operations teams to ensure long-term success through quality service delivery.

The Client Relations Executive may travel 50% to 70% of their time, focusing on developing opportunities, managing negotiations, and keeping a strong sales pipeline.