Strategic Client Relations & Growth Executive

Allied Universal; Tampa (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Paid holidays

Vacation accrual

Job summary

Diversified Maintenance is seeking a Client Relations Executive to retain and grow our service relationships with commercial facilities. You will work with customers and operations to ensure long-term success through quality service delivery, with travel expected 50–70%.

Key duties include identifying opportunities, conducting quarterly reviews, guiding transitions, building strategic client maps, and maintaining strong relationships using a consultative approach.

Qualifications

• Minimum five years of sales and operations experience in janitorial or facilities industry.
• Business level English communication (spoken and written).
• Strong multitasking and adaptability.

Responsibilities

• Target and qualify additional business opportunities
• Develop and implement quarterly business reviews and retention strategy
• Lead the transition of new/additional business; provide guidance to and partner with operational leaders
• High touch with key individuals with the client
• Develop strategy map for all strategic clients
• Develop, strengthen, and maintain client relationships
• Use consultative approach for solutions
• Prepare and present client solutions
• Manage negotiations to achieve profit objectives
• Maintain Salesforce and adequate pipeline to reach goals
• Develop vertical markets with additional service offerings to clients

Skills

Sales experience

Operations experience

Customer service

Leadership

Education

High school diploma or equivalent

Tools

Excel

PowerPoint

Word

Job description

Diversified Maintenance is seeking a Client Relations Executive to retain and grow our service relationships with commercial facilities. You will work with customers and operations to ensure long-term success through quality service delivery, with travel expected 50–70%.

Key duties include identifying opportunities, conducting quarterly reviews, guiding transitions, building strategic client maps, and maintaining strong relationships using a consultative approach.