Strategic Client Relations Director - Grow, Inspire, Lead

Ernest Packaging; Houston (TX); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Base salary + bonus

Comprehensive benefits

Exceptional culture

Job summary

Ernest Packaging seeks a Director of Client Relations to lead a high-performance B2B sales team in Houston. You’ll develop deep client relationships, drive growth in a local territory, and represent Ernest with clients, partners, and events.

You’ll coach a team of Client Relationship Managers, steer account planning, and partner with suppliers to maximize value. This role rewards strategic thinking, teamwork, and outstanding relationship management.

Qualifications

• Track record of strategic thinking and operational execution.
• Confidence in building rapport at all levels, from clients to colleagues.
• Industry experience not required; hire for potential and performance.

Responsibilities

• Motivate and manage a team of B2B Client Relationship Managers.
• Coach team in sales strategies, tools, and account planning.
• Lead monthly sales meetings and conduct reviews to keep goals on track.
• Serve as go-to sales leader for your region—internally and externally.
• Build authentic, lasting relationships with business clients.
• Represent Ernest at appreciation events, sports outings, and client meetings.
• Partner with supplier reps to drive value and strengthen relationships.
• Guide and support CRMs as they hunt for new business and grow key accounts.

Skills

Leadership

Strategic thinking

Relationship building

Coaching

Communication

Tools

CRM software

Job description

Ernest Packaging seeks a Director of Client Relations to lead a high-performance B2B sales team in Houston. You’ll develop deep client relationships, drive growth in a local territory, and represent Ernest with clients, partners, and events.

You’ll coach a team of Client Relationship Managers, steer account planning, and partner with suppliers to maximize value. This role rewards strategic thinking, teamwork, and outstanding relationship management.