Strategic Client Production Coordinator

RR Donnelley & Sons; Atlanta (GA); On-site; USD 52,000 - 77,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Paid time off

Tuition assistance

Job summary

RR Donnelley & Sons is seeking an Account Specialist to coordinate production and maintain proactive customer relations throughout the manufacturing process.

You will gather job requirements, translate them into detailed instructions, verify accuracy in systems, and communicate status to customers while coordinating with internal and external partners to ensure on-time delivery and quality results.

Qualifications

• HS diploma or equivalent with 3+ years of relevant admin/operational support.
• Excellent knowledge of functional area and strong communication skills.
• Ability to oversee junior staff and audit work for accuracy.
• Advanced technology skills with MS Office or MAC tools.
• Strong organizational skills and deadline management.
• Ability to work weekends and holidays.

Responsibilities

• Coordinate production of client materials and maintain customer relations through all stages.
• Engage customers to gather job requirements and translate into manufacturing instructions.
• Verify job instructions in systems and queue to production schedule.
• Communicate status and changes with customers, obtain approvals for proofs.
• Coordinate with internal plants and external vendors as required.
• Monitor progress, ensure final product meets customer requirements and standards.
• Tally final production runs and assemble paperwork for billing.
• Mentor junior staff and participate in special projects.

Skills

Communication skills

Organizational skills

Attention to detail

Team collaboration

Education

HS diploma or equivalent with 3+ years of relevant administrative/operational support

Tools

MS Office

MAC word processing

Job description

RR Donnelley & Sons is seeking an Account Specialist to coordinate production and maintain proactive customer relations throughout the manufacturing process.

You will gather job requirements, translate them into detailed instructions, verify accuracy in systems, and communicate status to customers while coordinating with internal and external partners to ensure on-time delivery and quality results.