Strategic Client Partner: IT Services Growth

Iris Software Inc.; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Iris Software Inc. is looking for a Client Partner in Columbus, OH to manage and grow client relationships. The ideal candidate will have over eight years of experience in managing IT engagements, with a strong track record in client relations and excellent communication skills.

The role requires creating customized engagement models and executing account plans. The successful candidate will lead client meetings, handle escalations, and ensure profitability by forecasting revenue. This is a pivotal role to strengthen IRIS’s market presence.

Qualifications

• Minimum eight years of experience managing client IT engagements.
• Proven track record of growing client relationships.
• Strong communication skills for effective presentations.

Responsibilities

• Manage relationships to enhance client experience.
• Customize engagement models for client requirements.
• Develop account plans to grow relationship footprint.
• Handle escalations and negotiate with clients.
• Forecast revenue and manage account profitability.

Skills

Managing IT engagements

Understanding client business strategy

Excellent communication skills

Building long-term relationships

Onsite-offshore delivery models

Job description

Iris Software Inc. is looking for a Client Partner in Columbus, OH to manage and grow client relationships. The ideal candidate will have over eight years of experience in managing IT engagements, with a strong track record in client relations and excellent communication skills.

The role requires creating customized engagement models and executing account plans. The successful candidate will lead client meetings, handle escalations, and ensure profitability by forecasting revenue. This is a pivotal role to strengthen IRIS’s market presence.