Strategic Client Partner – Insurance & Benefits

Gallagher; Cleveland (OH); On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

People-first culture with accessible领导

Global reach with local impact

Job summary

Gallagher Benefit Services in the United States is seeking a Senior Client Manager to deliver exceptional client service and protect what matters most for our clients. You will build strong relationships, solve problems, and drive results while coordinating with internal teams to secure opportunities and renewals.

The role emphasizes managing multiple client accounts, communicating effectively, and balancing priorities to deliver high-quality service with a client-first mindset.

Qualifications

• Bachelor's degree with 5+ years client service and/or claims management experience OR High School degree/GED with 10+ years client service and/or claims management experience.
• 1+ years supervisory experience.
• Appropriate licensing as required.
• Insurance knowledge and client relationship experience preferred.
• Solid financial acumen.

Responsibilities

• Manage a portfolio of client accounts and meet their needs with care and precision.
• Build and strengthen client relationships, acting as their trusted advisor.
• Lead renewal processes and deliver tailored solutions that exceed expectations.
• Collaborate with production to secure existing business and pursue growth opportunities.
• Balance priorities, meet deadlines, and provide high-quality service consistently.

Skills

Client management

Relationship building

Communication

Consultative selling

Time management

Education

Bachelor's degree

High School diploma/GED

Job description

Gallagher Benefit Services in the United States is seeking a Senior Client Manager to deliver exceptional client service and protect what matters most for our clients. You will build strong relationships, solve problems, and drive results while coordinating with internal teams to secure opportunities and renewals.

The role emphasizes managing multiple client accounts, communicating effectively, and balancing priorities to deliver high-quality service with a client-first mindset.