Strategic Client Partner — Growth & Retention (SaaS)

MediaRadar; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k with Company Match

Flexible PTO

Commuter Benefits

Gym Discounts

Summer Fridays

Job summary

MediaRadar is seeking a Client Partner to oversee the end-to-end health and growth of a 2M+ book of business. You will coordinate with Sales, Customer Success, and Finance to drive adoption, renewals, and cross-sell opportunities while staying informed on industry trends and product enhancements.

Ideal candidates have 2–5+ years in SaaS account management, proven executive relationship building (CMO/CEO/SVP), and strong negotiation skills to influence terms and drive long-term growth.

Qualifications

• 2–5+ years in account management at a SaaS company or equivalent.
• Experience establishing and growing senior and executive level client relationships (CMO, CEO, SVP, etc.).
• Strong communication and presentation skills with organized, structured thinking for planning and execution.
• Experience leading a $2M book of business and commercial negotiations.

Responsibilities

• Account Management: monitor account health, drive solution adoption, coordinate with Sales, CS, and Finance to ensure invoicing and timely payments.
• Retention and Growth: plan renewals, negotiate terms, and manage renewal pipeline to meet growth targets.
• Industry Insights: stay updated on media industry trends and share learnings with the team.

Skills

Account management

Executive client relationships

Communication & presentation

Commercial negotiations

Tools

Salesforce.com

Job description

MediaRadar is seeking a Client Partner to oversee the end-to-end health and growth of a 2M+ book of business. You will coordinate with Sales, Customer Success, and Finance to drive adoption, renewals, and cross-sell opportunities while staying informed on industry trends and product enhancements.

Ideal candidates have 2–5+ years in SaaS account management, proven executive relationship building (CMO/CEO/SVP), and strong negotiation skills to influence terms and drive long-term growth.