Senior Client Partner — Growth & Retention Leader

MediaRadar, Inc.; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k with Company Match

Flexible PTO

Commuter Benefits

Gym Discounts

Summer Fridays

Job summary

MediaRadar, Inc. is seeking a Client Partner to oversee the health and growth of a 2M+ book of business, coordinating across account management, customer success, and sales to ensure adoption, renewals, and revenue expansion.

The ideal candidate will have 2–5+ years in SaaS account management, top-tier communication and presentation skills, and a proven ability to lead a $2M book of business with negotiations. Experience in media buying or advertising services is preferred.

Qualifications

• 2–5+ years in account management at a SaaS company, or equivalent experience.
• Experience establishing and growing senior and executive level client relationships (CMO, CEO, SVP, etc.), being seen as a trusted advisor
• Strong communication & presentation skills, presenting very organized and structured thinking for planning and execution powers
• Experience leading a $2M book of business and commercial negotiations

Responsibilities

• Account Management: Manage account health and drive broader solution adoption across the organization; mobilize success and support to address customer issues; partner with Finance and Revenue Operations for invoicing and timely payment; partner with Sales for onboarding and cross-selling opportunities; influence product roadmap by sharing client feedback with leadership.
• Retention and Growth: Drive retention and sustainable long-term growth across the book; plan renewals and price adjustments to meet growth targets; create compelling business proposals and negotiate terms; collaborate with Marketing and Customer Success on ABM campaigns; document client engagement activity and manage renewal pipeline in Salesforce.
• Industry Insights and Awareness: Stay abreast of media industry developments and product enhancements to connect value propositions to clients; share industry learnings with the broader commercial team

Skills

Account management

Executive client relationships

Communication & presentation

Book of business management

Job description

MediaRadar, Inc. is seeking a Client Partner to oversee the health and growth of a 2M+ book of business, coordinating across account management, customer success, and sales to ensure adoption, renewals, and revenue expansion.

The ideal candidate will have 2–5+ years in SaaS account management, top-tier communication and presentation skills, and a proven ability to lead a $2M book of business with negotiations. Experience in media buying or advertising services is preferred.