Strategic Client Onboarding Project Manager

CirrusMD; Austin (TX); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) match

Paid time off

Paid holidays

Tuition reimbursement

Job summary

Quantum Health seeks a Client Onboarding Project Manager in the United States to lead new client implementations, coordinating with clients, vendors and internal SMEs to ensure a smooth go-live. You will develop detailed project plans, manage milestones, and drive cross-functional collaboration across Sales, BI, IT, and Account Management to deliver onboarding for multiple clients.

Strong communication and healthcare familiarity are essential as you partner with leadership to meet timelines and

Qualifications

• Bachelor’s degree required.
• Prior PM and account management experience; Healthcare/insurance industry implementation project experience preferred.
• Proven experience managing multiple competing large-format projects in a flexible/changing environment with an ability to prioritize competing deliverables and properly delegate.
• Highly collaborative approach; Comfort working in cross‑functional teams and facilitating resolution of issues to meet client and internal staff expectations.
• Excellent verbal communication and presentation skills with strong executive presence; comfortable presenting strategic/data‑driven content to decision makers and SMEs in‑person and virtually.
• Expert administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
• Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.

Responsibilities

• Develop robust, individualized project plans to meet go‑live deadlines; lead and coordinate the overall client onboarding workstream in partnership with the client, consultant(s) and all vendor partners and internal SMEs.
• Oversee, communicate and complete key deliverable tasks, project milestones and corresponding deadlines associated with the onboarding project.
• Collaborate with technical/data resources within Quantum Health to ensure that the client’s programs are appropriately technologically built, supported and measured in a scalable way.
• Build and leverage strong relationships with external client resources and SMEs to facilitate timely, quality project execution and hold resources accountable to project plans.
• Evaluate, address and/or escape client onboarding issues to ensure timely resolution.
• Manage multiple priority projects from the Quantum Health Enterprise Project Management Office (EPMO) as assigned by leadership.
• All other duties as assigned.

Skills

Project management

Account management

Healthcare knowledge

Cross-functional

Communication

Executive presence

MS Office

Teleconferencing

Education

Bachelor's degree

Tools

Microsoft Teams

Zoom

Microsoft Office

Job description

Quantum Health seeks a Client Onboarding Project Manager in the United States to lead new client implementations, coordinating with clients, vendors and internal SMEs to ensure a smooth go-live. You will develop detailed project plans, manage milestones, and drive cross-functional collaboration across Sales, BI, IT, and Account Management to deliver onboarding for multiple clients.

Strong communication and healthcare familiarity are essential as you partner with leadership to meet timelines and