Client Onboarding Program Manager II

Quantum Health, Inc.; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base pay + incentives

Health, vision & dental coverage

401(k) with employer match

Paid time off & holidays

Tuition reimbursement up to $5,250/yr

Casual workplace & on-site amenities

Job summary

Quantum Health, Inc. seeks a Client Onboarding Project Manager in Charlotte to guide new clients from contract through onboarding and go‑live. You will align consultants, vendors, and internal teams around a single plan, manage timelines and deliverables, and ensure a smooth launch.

You will bring together business and technical teams, build detailed project roadmaps, and drive responsible execution to meet client goals and timelines.

Qualifications

• Bachelor’s degree.
• Experience in project management and account or client management.
• Experience managing multiple complex projects with competing priorities, stakeholders, deliverables, and deadlines.
• Collaborative approach to get cross-functional teams working toward the same goal.
• Strong organizational skills and adaptability.
• Excellent communication and presentation skills with clients and leaders.

Responsibilities

• Own the launch. Lead new client implementations from signed contract through onboarding and successful go-live.
• Build the roadmap. Create individualized project plans with clear milestones, responsibilities, dependencies, and deadlines.
• Bring everyone together. Coordinate clients, consultants, vendors, and internal teams around a shared implementation plan.
• Keep things moving. Track deliverables, communicate progress, manage deadlines, and hold stakeholders accountable to commitments.
• Connect business and technology. Partner with BI, IT, Client Engagement, Operations, and other teams to ensure client programs are built, supported, and measured effectively.
• Build trusted partnerships. Develop strong working relationships with clients, consultants, vendors, and subject matter experts throughout implementation.
• Solve the tough stuff. Identify risks early, remove roadblocks, and elevate issues when additional support is needed.
• Support high-impact work. Contribute to priority initiatives through Quantum Health’s Enterprise Project Management Office (EPMO) as needed.

Skills

Project management

Client management

Cross‑functional teamwork

Stakeholder leadership

Communication

Organization

MS Office / business tools

Education

Bachelor’s degree

Tools

MS Office

PowerPoint

Excel

Job description

Quantum Health, Inc. seeks a Client Onboarding Project Manager in Charlotte to guide new clients from contract through onboarding and go‑live. You will align consultants, vendors, and internal teams around a single plan, manage timelines and deliverables, and ensure a smooth launch.

You will bring together business and technical teams, build detailed project roadmaps, and drive responsible execution to meet client goals and timelines.