Healthcare Onboarding Program Lead

Quantum Health, Inc.; Houston (TX); Ibrido; USD 85.000 - 125.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, vision and dental benefits

401(k) with employer match

Paid time off + holidays

Tuition reimbursement

Descrizione del lavoro

Quantum Health, Inc. is seeking a Client Onboarding Project Manager to oversee onboarding for new client programs. You will build strong relationships with clients, vendors, and internal teams to facilitate a smooth onboarding experience.

The role requires coordinating with sales, data services, IT, Qbase, client executives, client managers, and POD teams to ensure support and alignment with client needs and company goals.

Competenze

• Bachelor's degree required.
• Account Management and/or Project Management experience required.
• Healthcare/Insurance Implementation experience desired.
• Ability to work well in cross-functional teams and facilitate resolution of issues to meet client and internal staff expectations.
• Build and maintain external relationships.
• Strong customer service as well as written and verbal communication skills.
• Excellent presentation skills.
• Ability to remain flexible in a changing environment.

Mansioni

• Lead and coordinate the overall client onboarding with the client, consultant and all vendor partners.
• Oversee and complete key tasks, milestones, and deadlines associated with the onboarding process.
• Work closely with technical/data resources within Quantum Health to ensure programs are technologically built, supported, and measured.
• Evaluate, address and/or escalate client onboarding issues to ensure timely resolution.
• Develop project plans to meet specific deadlines.
• Promote the mission and core values of Quantum Health and MyQHealth.
• Manage other EPMO projects as assigned.

Conoscenze

Account Management

Project Management

Cross-functional teamwork

Customer service

Written & verbal communication

Presentation skills

Formazione

Bachelor's degree

Descrizione del lavoro

Quantum Health, Inc. is seeking a Client Onboarding Project Manager to oversee onboarding for new client programs. You will build strong relationships with clients, vendors, and internal teams to facilitate a smooth onboarding experience.

The role requires coordinating with sales, data services, IT, Qbase, client executives, client managers, and POD teams to ensure support and alignment with client needs and company goals.