Strategic Client Management & Programs Lead

McKesson; Cary (NC); On-site; USD 72,000 - 120,000; Full time

Job summary

McKesson is seeking a Specialist, Client Management to lead end-to-end program operations for biopharma partners. You will engage clients, drive process improvements, and ensure high-quality service across multiple business lines.

The role emphasizes relationship building, cross-functional leadership, and data-driven decision making, with opportunities to impact revenue growth and client satisfaction in a fast-paced healthcare environment.

Qualifications

• Minimum requirement: Degree or equivalent and typically 4+ years of relevant experience.
• Strong client-facing program management and cross-functional collaboration skills.
• Advanced proficiency in Excel and PowerPoint; experience with project management tools a plus.
• Ability to analyze data, identify trends, and communicate insights to clients.

Responsibilities

• Serve as main point of contact for assigned pharmaceutical clients, ensuring proactive communication and engagement.
• Manage day-to-day program operations, timelines, and deliverables for cross-functional teams.
• Monitor profitability, review billing accuracy, and support pricing/contract modifications.
• Foster collaboration across teams and escalate risks or issues as needed.

Skills

Client relationships

Project management

Data analysis

Excel

PowerPoint

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

McKesson is seeking a Specialist, Client Management to lead end-to-end program operations for biopharma partners. You will engage clients, drive process improvements, and ensure high-quality service across multiple business lines.

The role emphasizes relationship building, cross-functional leadership, and data-driven decision making, with opportunities to impact revenue growth and client satisfaction in a fast-paced healthcare environment.