Strategic Healthcare Account Lead

McKesson Corporation; Columbus (OH); On-site; USD 115,000 - 192,000; Full time

Job summary

McKesson is seeking an Account Director to drive contractual, financial and relationship management for Biopharma client initiatives. This role interfaces with sales, operations, and leadership to define project scope, manage budgets, and deliver data-driven insights that improve value and patient outcomes.

The position emphasizes deep client partnerships, cross-functional collaboration, and rigorous governance across programs, with travel 10-15%.

Qualifications

• 4+ years in business experience in Healthcare, Pharmaceutical, Program or Client Management, Finance, Operations and Distribution.
• Collaborative, customer focused, and able to create visible value to client and within the organization.
• Proven ability to handle multiple projects toward effective solutions and according to budget and timelines.
• Project management and organization skills.
• Understanding and experience with process documentation and improvement.
• Analytical ability to take an opportunity, notice trends, research and suggest solutions to the customer.
• Proven ability to develop creative solutions to complex problems by applying industry and customer knowledge coupled with sound judgment.
• Experience with Microsoft Office Suite, including Visio, Outlook and Project.
• Intermediate skills in Microsoft Excel, and PowerPoint.

Responsibilities

• Monitors program profitability against plan on a monthly basis and prepares analysis if established thresholds are not met.
• Acts as primary point of contact for Biopharma client. Manages client expectations regarding the delivery of services and program performance.
• Provides customer with proactive, consultative services on process improvement opportunities, revenue generating activities and cost saving opportunities.
• Responsible for written and verbal communication to the client.
• Creates the 'data value story' to communicate the customer value proposition and empower decision-making/action.
• Monitors monthly performance against service level agreements and develops plan for corrective action if service levels are not met.

Skills

Project management

Analytical ability

Communication skills

Cross-functional collaboration

Time management

Education

4-year degree

Tools

Microsoft Office

Visio

Outlook

Project

Job description

McKesson is seeking an Account Director to drive contractual, financial and relationship management for Biopharma client initiatives. This role interfaces with sales, operations, and leadership to define project scope, manage budgets, and deliver data-driven insights that improve value and patient outcomes.

The position emphasizes deep client partnerships, cross-functional collaboration, and rigorous governance across programs, with travel 10-15%.