Strategic Client Implementation Project Manager – Remote

Navitus; Salt Lake City (UT); On-site; USD 90,000 - 130,000; Full time

Job summary

Navitus Health Solutions is seeking a Project Manager, Implementation HP Strategic Clients to join our team. The IPM will interface with health plans and strategic employer clients to manage projects including transitioning clients to Navitus from their current PBM and implementing new services.

This role requires strong relationship-building, excellent communication, and the ability to lead cross-functional teams through readiness, kickoff, and go-live activities with travel as needed.

Qualifications

• Bachelor's degree in business, healthcare administration, or related area; or equivalent work experience.
• 4 years’ project management experience, working with external clients required.
• Knowledge of PBM or healthcare industry required.
• Knowledge of Medicare, Medicaid, and ACA products preferred.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

Responsibilities

• Prepare for and participate in readiness assessments and potential sales initiatives.
• Be the primary face to the Client, involving significant travel.
• Prepare for and facilitate a new client Kick-off Meeting for requirements gathering and discovery.
• Assist the Client with facilitating impact analyses to determine requirements for smooth implementation.
• Document requirements in standard templates and obtain Client approval before builds.
• Create and maintain a detailed project plan and open items log for monitoring.
• Provide weekly status reports to management, SMEs, and Client.
• Assist with escalated client, member, or project issues as needed.
• Provide go-live support via remote access, on-site, or client site.
• Facilitate Post Implementation Review meetings with the Client.
• Support other client or internal projects as needed.
• Travel as required to meet client requirements.
• Other duties as assigned.

Skills

PM with external clients

PBM knowledge

Medicare/Medicaid ACA knowledge

Compliance awareness

Team collaboration

Education

Bachelor's degree in business/healthcare

Job description

Navitus Health Solutions is seeking a Project Manager, Implementation HP Strategic Clients to join our team. The IPM will interface with health plans and strategic employer clients to manage projects including transitioning clients to Navitus from their current PBM and implementing new services.

This role requires strong relationship-building, excellent communication, and the ability to lead cross-functional teams through readiness, kickoff, and go-live activities with travel as needed.