Strategic Client Implementation Project Manager

Navitus; Dover (DE); On-site; USD 90,000 - 130,000; Full time

Job summary

Navitus Health Solutions is seeking a Project Manager, Implementation HP Strategic Clients to join our team. The IPM will lead client transitions from current PBM, implement new services, and coordinate with Navitus SMEs to ensure smooth, timely deployments.

You will build early relationships with clients, manage requirements, develop detailed project plans, track progress, and support go-live activities including travel.

Qualifications

• Bachelor's degree or equivalent work experience in business, healthcare administration, or related area
• Valid State Driver’s License and current Automobile Insurance Policy
• 4 years’ project management experience with external clients
• Knowledge of PBM or healthcare industry
• Knowledge of Medicare, Medicaid, and/or ACA products preferred
• Participate in and support compliance program objectives
• Ability to interact cooperatively and respectfully with others

Responsibilities

• Prepare for and participate in the Readiness Assessment and potential sales initiatives
• Be the primary face to the Client, involving significant travel
• Prepare for and facilitate a new client Kick-off Meeting for requirements gathering and discovery
• Assist with impact analysis to determine requirements for a smooth implementation
• Ensure requirements are documented in standard project templates and obtain Client approval before builds
• Create and maintain a detailed project plan and open items log for monitoring
• Monitor progress and report weekly status to management and Client
• Assist with escalated client issues and go-live support as needed
• Facilitate Post Implementation Review meetings
• Support other client and internal department projects
• Able to travel as needed

Skills

Project management

Client relationship management

Communication

Team collaboration

Education

Bachelor's degree in business/healthcare administration or related field

Tools

PBM systems

Job description

Navitus Health Solutions is seeking a Project Manager, Implementation HP Strategic Clients to join our team. The IPM will lead client transitions from current PBM, implement new services, and coordinate with Navitus SMEs to ensure smooth, timely deployments.

You will build early relationships with clients, manage requirements, develop detailed project plans, track progress, and support go-live activities including travel.